What we offer
Fair Ways Contact Service offers the opportunity for families to re-establish a relationship between themselves in a safe environment when families have experienced a breakdown or separation. We provide a team of experienced contact supervisors for contact types including, supervised, supported, community and handovers.
Reputation Matters
Supervised Contact
A fully supervised contact where the content is recorded. Often these notes are provided to the Local Authorities and may be shared with HM Courts. The recorded notes are sent out to both parents, so they have a clear record of the contact sessions.
Supported Contact
We provide a safe environment in one of our two centres for children to meet family members A Fair Ways staff member will oversee the time you spend between you and your child and will be available to support as required.
Community Contact
We offer contacts in the community allowing children to spend time outside of a centre with their family member and a member of Fair Ways staff. We can also offer community contacts as supported or supervised contact sessions with full notetaking.
Travel
We can offer a transport service to take a child to and from the contact, for an additional cost.
National Association of Child Contact Centres
The National Association of Child Contact Centres (NACCC) is a UK charity aiming to ensure children maintain safe, meaningful relationships with both parents after separation. Its mission, "Parenting Shouldn't End When Relationships Do," is achieved by providing accredited, neutral spaces, training, and standards for contact centres, supporting over 20,000 children annually.
Core Mission and Aims
Mission Statement: "Parenting Shouldn't End When Relationships Do".
Primary Goal: To provide safe, child-centered, and neutral spaces for children to meet parents they no longer live with.
Core Focus: Protecting the welfare of children and reducing emotional distress caused by family breakdown.
Key Objectives and Functions
Accreditation & Standards: Setting high standards for safety, effectiveness, and equality across all member contact centres.
Support Services: Offering resources, specialized supervised interventions, and support for parents.
Advocacy: Raising awareness about children's rights to family time and working with policy makers.
Network Oversight: Managing and supporting a network of over 300 centres run by volunteers and staff.
Statement of Purpose
Please read our Statement of Purpose to learn more about our service, including our approach, key people, and the policies that guide our work.
It provides important information about how we support children, young people and families.
Access the full document using the link below to find out more.
Price List
£95.00 referral fee for all enquiries
Members of Public:
Supervised Contact - £69.00 per hour
Supported Contact - £37.00 per hour
Handover - £37.00 flat fee
Local Authority:
Supervised Contact - £79.00 per hour
Supported Contact - £49.00 per hour
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