Quality Assurance & Inspections Lead – Solent & Bournemouth

Job Reference – 573

  • Hours: Full Time – 37.5 p/week. “Happy to talk flexible working”
  • Salary: Band I £33,434 to £40,804 per annum depending on qualifications and experience
  • Closing date: 4th August 2019
  • Interview date: 13th, 14th and 15th August 2019

Due to continued expansion, Fair Ways has an exciting opportunity for someone to join the Quality, Safety and Governance Team (QSGT) as a Quality Assurance and Inspections Lead.  The QSGT is a non-operational team whose function is to drive forwards service improvements so that children, young people and adults receive the highest possible quality of care and education during their time with Fair Ways.

The post would involve ensuring that all Fair Ways’ services – operational and non-operational – receive quality assurance oversight. This will include regulatory visits to our children’s homes and residential family centre, as well as establishing and delivering a quality assurance framework for our CQC registered services and schools.

Fair Ways is an expanding, dynamic charity that strongly believes in providing opportunities for people to meet their full potential. Fair Ways is committed to safeguarding and promoting the welfare of children, young people and families and we expect ALL staff to share this commitment. We have recently been awarded Fourth Best Not-for-Profit Organisation to work for in the Sunday Times Awards, which is a huge achievement for us.

Job Responsibilities

The role will require you to:

  • Alongside the existing quality assurance leads, ensure that all Fair Ways’ services receive quality assurance visits – including inspection visits as prescribed by regulations, as well as establishing a quality assurance framework for all other services
  • Formulate and produce high quality, analytical reports, passing these to relevant managers and regulatory bodies as required within required timescales
  • Identify and escalate safeguarding, health and safety and significant quality assurance issues to relevant managers and directors
  • Contribute to service audits undertaken by the Quality, Safety and Governance Team in order to drive forward improvements in services
  • Play a central role in the organisational ‘lessons learned’ process, identifying opportunities for organisational learning and being involved in formulating and monitoring plans in order to embed learning and bring about lasting change

Personal Skills

The successful candidate will have a health or social work qualification at degree level or an NVQ level 4/5 Residential Managers Award. Ideally, you will have a minimum of 2 years management experience in a regulated service for children or young adults and have been involved in an inspection which has resulted in a good or outstanding rating, or have had experience of managing a team where safeguarding is central. You will have the ability to recognise and share good practice through high quality, analytical report and sound communication skills,  having the confidence and competence to challenge colleagues at all levels of the organisation. Adept at identifying risk, you would be expected to be confident in challenging areas of concern and reporting these to relevant managers, senior managers and directors as appropriate so that service users are appropriately safeguarded. Applicants must have a full driving licence and have access to use of a car. Successful candidates will be required to provide an enhanced Disclosure. The disclosure cost will be met by Fair Ways.


Fair Ways places importance on valuing staff and recognising the key role staff play in the organisation that’s why we:

  • Offer intensive in house Induction training prior to starting in your role. Our training department also offers a wide range of accredited courses from Level 2 Awards to Level 5 Diplomas in Health and Social Care, Children and Young People, Counselling, Health Care, and Assessing.
  • Offer access to legal, financial and personal advice.
  • Have an active employee committee.
  • After a year’s employment, staff can benefit from a health scheme including discounts for restaurants, optical/dental discount and childcare vouchers.
  • Offer discounted gym memberships.

Working for Fair Ways will provide you with an opportunity to seek discount on products and local services as well as auto-enrolment into our Pension scheme.

Next Step

Interested in the vacancy? We encourage a diverse workforce and welcome applications from all communities.

Download the Job Description and an Application Form here or please phone Head Office (02380 230400) and ask for the Recruitment Team or email Recruitment@fairways.co